Infinite Values, Inc. (the "Company") is committed to protecting the privacy of users of this website. The Company wants to make your visit and use of the website are as enjoyable and rewarding as possible. Please read the Privacy Policy carefully.

By using this website, you signify your agreement to this Privacy Policy of the Company. If you do not agree to this Privacy Policy, please do not use this website. The Company reserves the right, at its discretion, to update or revise this Privacy Policy. Please check this Privacy Policy for changes. Your continued use of this website following the posting of any changes to this Privacy Policy constitutes acceptance of those changes.

The purpose of this Privacy Policy is to inform you what kind of information the Company may gather about you when you use the website, how the Company may use that information, whether the Company discloses it to anyone (i.e. in order to return your lost item), and the choices you have regarding the Company's use of, and your ability to correct, the information. This Privacy Policy applies only to the Company's website, and not to other company's or organizations' websites to which we link. Users of this website are encouraged to be aware when they leave this website and to read the privacy statements of each and every website that collects personally identifiable information.

Information About Users of the Company's Website: Be assured that the Company will not sell, barter, loan, rent, lease, or publish any of your personal information to a third party. The Company is the sole owner of information collected on this website. The Company collects information from the users of this website at different points on the website. The Company gathers certain usage information, such as the number and frequency of visitors to the website. This data helps the Company determine how much users of the website use specific parts of the website, so that the Company can improve its website. The Company may provide statistical information to the Company's partners about how visitors of the website use the website. The Company does this so that it can understand how often people use this website. On occasion, the Company attempts to collect demographic data from users of this website (example: age, location, preferences, etc.). This information is reviewed by the Company to better understand and serve users of this website. Information that is not required should be submitted at the visitor's discretion.

Information About You: The Company may specifically ask for information about you when you register for online service, order merchandise from the Company, or request information regarding services and opportunities.

• During ordering, the Company requires visitors to create a username and password, and provide their first and last name, e-mail address, challenge questions, and by whom they were referred. This information will facilitate the registration of their items on the website and allow the Company to provide some personalization functionalities.
• During the registration process, first time users will be requested to provide the Company with their contact information and/or unique identifiers. Information collected may include a username, password, challenge question, address, e-mail, phone number, gender, age group, level of education, profession, and income. The Company will also request that a user enter his or her item name, description, item type, ID Code from the label he or she has affixed to their valuable, as well as unique identifiers, such as the product serial number. Contact information is used to contact the user in the event that his or her item was lost or reported found. It would also allow the Company to expedite the return of the user's valuable to the address provide to the Company. Information may be shared across international borders in order to coordinate the return of the user's valuables in case such items are lost during international travels. Unique identifiers are utilized to verify the user's item of value and therefore make a positive identification when such item is recovered.  Opt-out policy:  A user can choose NOT to register. While such a user will be able to access most of the website, he or she will not be able to access areas that require registration.
• The Company may store email or voicemail messages including any information provided therein.
• The Company may compile statistical information of items lost and/or found, and locations for highest incidents. This information will be used to help the Company understand its customers better and ensure that the Company provides a high level of quality and service.

The Company does not share personally identifiable information to any third party without your previous consent. The Company may collect and share aggregate website statistical information (such as sales, traffic patterns or related information) with third parties. No such shared statistics will contain any personally identifying user information.

This information may be of great use for law enforcement or other agencies that deal with issues related to theft or loss of personal belongings.

Cookies and IP address information: In our commitment to protect your privacy, the Company does not use cookies. However, the Company uses analytics and live chat services. These services may use cookies in order to evaluate the effectiveness of the Company's marketing campaigns and content presentation. These cookies automatically expire in 30 days. Rest assured that these services do not collect, track or reveal personal information to third parties.

The Company uses a live chat service for individualized online customer service. This service may use cookies and IP address information. Your IP address is used to help identify you and your shopping cart and to gather broad demographic information. Your IP address may also be used to help diagnose problems with our server and to administer our website. Cookies may be used to deliver content specific to your interests. Cookies do not track any personal or identifiable information about you or extract any information from your computer. When you participate in an online chat session, cookies are simply the best way for us to offer you the most enjoyable and hassle-free online shopping experience by retaining information about your visit and use of our website. We strive to meet your needs by using the better service that cookies provide, but you may set your browser to refuse cookies. However, by doing so, you will not be eligible for any special offers discounts or promotions offered online.

When you participate in an online customer service chat, you will be initially asked to enter your name in whatever format or detail you prefer. During the chat, you enter into a live question and answer session with a Company representative. The Company maintains dialogue transcripts of these chats. After the chat, you may be asked to fill out an exit survey in order to obtain valuable feedback. The exit survey is completely voluntary. The surveys may ask for contact information such as an email address and for demographic information such as: zip code, age or income level.

The live chat service may access information gathered during an online chat for certain purposes such as: to provide maintenance, support, professional services, to aggregate the information, to monitor the use of the online chat service, and for other lawful purposes. Information contained in the dialogue transcripts and the exit surveys will not be shared with a third party except on an aggregate basis or as required by law.

Aggregate information is a combined collection of information that does not contain personally identifiable data. Aggregate information may represent the total number of visitor to our website, the number of visitors to each page of our website, total number of IP addresses and domain names of our user's Internet Service Providers, and website traffic. We may analyze this data for trends and statistics to improve the services we provide you, our customer. Aggregate information is not linked to any personal information that can identify any individual person.

Live chats are conducted during a secure session. All chats and contact information are maintained and archived on secure servers. Access to stored chat data is password protected. Additionally, appropriate firewall technology prevents unauthorized access.

Special Attention to Children: The Company takes special care to protect the safety and privacy of young people using this website. The Company does not specifically collect information about children and believes that children should get their parents' consent before giving out any personal information. Children under 18 should be sure to ask their parents for permission before they send any information about themselves to the Company, or anyone else, over the Internet.

Security: This website takes every precaution to protect users' information. When users submit sensitive information via the website, their information is protected both online and off-line. When a registration/order form asks users to enter sensitive information (such as credit card number), that information is encrypted and is protected with SSL. While on a secure page the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to unlocked, or open, when you are just using the Internet.

While the Company uses SSL encryption to protect sensitive information online, it also acts to protect user information off-line. Only authorized Company employees servicing the website are permitted to have access to sensitive and personally identifiable information mentioned above. Such access is limited by need in order to perform a task specific to the employee’s job. Our employees are kept up-to-date on the security and privacy practices of the Company. The servers that store personally identifiable information are kept in a secure environment.

Although no system is currently 100% immune from external attack, the Company has taken commercially reasonable measures to prevent the unauthorized access and improper use of your personal information.

How To Update Your Information

Our customers are able to change their contact information and the descriptions of their items anytime on their user account page. To change or modify information entered during the initial registration, please write us at admin@imhonest.com.

Last Updated October 11, 2006-2007